Questions
Call 757-683-4269 with any questions or issues involving key requests.
ODU Facilities Management is entrusted with the vital task of protecting the security of the Monarch community and property through the secure regulation of keys. For safety reasons, most campus facilities are kept locked by traditional metal keys and/or prox cards.
The process to request physical metal keys or electronic access using your ODU ID card for offices, certain building entrances, and building masters is completely done ONLINE! Paper forms for key requests are not accepted.
Need to request access for students, guests, vendors, contractors or groups? Click on "To Offices" in the Request Door Access section below and select the "Sponsor" Requester Type option to get started. Please contact dooraccess@gxitma.net with any questions.
If you are transferring jobs, leaving the university, or otherwise no longer need your keys, please return them directly to Facilities Management to avoid a charge.
If you are an administrator who needs to regularly request access on behalf of other employees, students, or vendors that you do not supervise, you may request admin access.
Need Help?
How to Guides for faculty, staff and administrators.
Check Request Status ►
For faculty, staff and administrators to check the status of their access request
We can help, please call us at 757-683-4269 or click here to create a work request
Additional Information
Many campus resources, including door access, are available using your ID card.
Many resources are available for our residential students.
For all your IT and technology questions.
Key Holder's Agreement
All keyholders are expected to sign and abide by the following agreement:
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I understand that I have been issued the above listed key(s) on a temporary basis for use in the performance of my duties, job, or position and that I am personally responsible and accountable for the security and safekeeping of such key(s).
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I understand that key(s) issued to me will not be loaned to others and will not be duplicated under any circumstances.
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I will return all keys to the Facilities Management office upon my transfer or termination.
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I understand there will be a charge for each lost key.